- Refund policy for products is 14 days (from the arrival date)
- The products have to be returned to the merchant in 14 days from the date of filling out the return statement
- The returned products have to be without any faults, packaged and unused. If the product has been used or the package has been damaged then the customer loses the right for refunds
- For refunding please fill out the refund form in the webshop (Refunds)
- If the products have been refunded correctly, then the merchant has to return the full purchase amount to the customer no later then 14 days from the date of getting the refunded product.
- Money will be returned to the same account, where it was transferred from
- Customers are liable for the cost of returning the products, if the customer gets the wrong product then the cost will be paid by the merchant